This course will enable you to describe what an operating system is and how it is used. You will be able to list components that are common to all operating systems, and what components are unique to a particular type of system. You will know what is required of a network administrator as they go about the task of maintaining a network, its operating systems, and the data within each computer.

There are numerous hands-on interactive exercises and examples throughout the course to better help you master the concepts, technologies, and techniques in working with operating systems.

Lesson Contents

By the end of Module 1 - Introduction to the Operating System, you will be able to:
- Describe the functions of an "operating system" and the benefits it offers to programmers and users.
- Articulate the typical responsibilities of a network administrator and relate how knowledge of operating systems is important to fulfilling those responsibilities.
- Compare and contrast seven of the most popular operating systems in use today.
- Compare and contrast a GUI interface and a command line interface.
- Outline the history of the operating system from early development to present.
- Describe the main functions common to most operating systems.

At the end of Module 2 - Inside the Operating System, you will be able to:
- Articulate what "processes" do and describe their role in helping applications interact with processors and memory.
- Describe how "threads" work and describe their role in helping applications interact with processors and memory.
- Define the term "multitasking" and describe why it is important to the understanding of how processors work with data.
- Define the term "multiprocessing" and describe why it is important to the understanding of how servers process data.
- Define the term "scheduling" and describe why it is important to the understanding of how the operating system manages processor time.
- Define the term "swapping" and describe why it is important to the understanding of how memory is utilized in a computer.
- Use all of the skills acquired above to understand and describe the internal structure of an operating system using Windows NT as an example.
- Evaluate any operating system and describe its internal structure.

At the end of Module 3 - Installing the OS, you will be able to:
- Prepare a hard drive for an operating system installation.
- Partition a hard drive using the FDISK program.
- Format a partition.
- Evaluate a computer to insure that it meets all operating system requirements.
- Differentiate between initial installations and upgrades.
- Define and describe the concept of network installations.
- Define and describe the concept of unattended installations.
- Uninstall a computer system.

At the end of Module 4 - Managing File Systems, you will be able to:
- Describe how hard drives store data and identify the number of cylinders, heads and sectors by looking at a hard drive.
- Navigate through a directory structure with ease and comfort.
- Identify and describe Flat, Tree, and Directed Acyclic Graph directory structures.
- Identify and describe the major file systems available and make choices about which file system to use for a given operating system.
- Locate resources on local and remote computers by using the Universal Naming Convention.
- Map resources using a GUI interface or the DOS command line.
- Identify the location of a file or folder by using a proper pathname.

At the end of Module 5 - Managing the Operating System, you will be able to:
- Explain and implement a basic scheme to manage users and groups on a network.
- Create a secure password.
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Share files, folders, and other objects on Windows-based systems.
- Design and implement a network security policy.
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Use Tracert and Ping to identify a network address.
- Identify and describe firewalls and their basic structure.
- Set up and configure a network printer.

At the end of Module 6 - Data Backup and Fault Tolerance Methods, you will be able to:
- Describe the major causes of data loss. |
- Identify and describe the various types of backup media.
- Describe the strengths and weaknesses of various types of backup media.
- Identify and describe common rotation schedules used in backing up systems over months or years.
- Determine what data should be backed up within the operating system.
- Backup and restore files in a Windows-based operating system.
- Identify and describe various fault tolerance methods and evaluate their strengths and weaknesses in any given situation.

At the end of Module 7 - Introduction to Network Protocols, you will be able to:
- Describe the importance of protocols in network communication.
- Differentiate between a protocol and a protocol suite.
- Identify a network interface card.
- List the basic steps to network two or more computers together and have them successfully communicate.
- Describe the importance of binding a protocol to hardware.
- List the seven layers of the OSI model and describe their function.
- Describe the importance of the OSI model.
- List the three major protocol suites for network communication, and identify the correct protocol to use in a given network configuration.

At the end of Module 8 - Concepts in Name Resolution, you will be able to:
- Define the terms LAN, MAN, and WAN, and differentiate between them.
- Describe the dynamics behind NetBIOS broadcasts, and configure a NetBIOS computer name.
- Identify the strengths and weaknesses of NetBIOS as a communication medium.
- Define the term WINS, and describe how WINS allows NetBIOS broadcasts to circumnavigate network routers.
- Define and describe DNS.
- Define the term DHCP, and explain how DHCP helps facilitate the use of IP addresses on large networks.
- Describe the different methods a modern computer uses in order to communicate with other network computers, and detail the sequence in which each method is used.

At the end of Module 9 - Diagnostics and Troubleshooting, you will be able to:
- Describe troubleshooting methodology.
- Apply the scientific method to troubleshoot software and network problems.
- Describe POST, and highlight common errors that occur during the POST phase of the boot process.
- Describe POST beep codes and how to use them to evaluate hardware-related errors.
- Describe common software problems, and their causes and remedies.
- Identify common problems associated with network connectivity and describe procedures for troubleshooting their causes and effects.
- List strategies for simplifying complex troubleshooting jobs.

At the end of Module 10 - Leading Business Operating Systems Contents , you will be able to:
- Outline factors to consider when choosing an operating system for home, small businesses, and large corporations.
- Summarize the strengths and weaknesses of Windows 98.
- Summarize the strengths and weaknesses of Windows NT. Summarize the strengths and weaknesses of Unix.
- Describe the Linux operating system and present a theory as to why it is so popular.
- Summarize the strengths and weaknesses of Novell Netware.
- Summarize the strengths and weaknesses of Windows 2000.

Enjoy!

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